Thursday 2 July 2026
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The independent guide to home robots
Buying & cost

Customer acquisition cost

What a company spends to win a customer — sometimes selling at a loss to capture something else, like data.

What a company is willing to spend to win a customer. When a robot sells for far less than it costs to make, that's no gift: the maker makes it back later on subscriptions, services… or your data. The low price is bait.

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